Policies - SFS Carbide Inc

Our Company Policy

Make it on-time...
and with-in Budget

Precision Carbide Cutting Tools

OUR COMPANY POLICIES

OUR PRIVACY POLICY

SFS Carbide Tool Inc. will not sell, rent, lease, trade, swap, market, exchange, barter, distribute, or disclose in any way whatsoever any information about our customers, and site visitors, without their specific permission…. PERIOD!

OUR PROMISE POLICY

Perfection… You demand it. And at SFS, we work to guarantee it. Both in our products and our services. To us, the perfect cutting tool is one that will not let you down. A cutting and polishing tool that maintains its strength and accuracy even in industry’s harshest environments. To keep our high-speed steel, carbide tipped, or solid carbide cutting tools up to the task, we craft them from only the finest materials available. A difference you will appreciate every time you put us to work to create just the right tool for your production line and metal working job shop.

OUR QUALITY POLICY

SFS Carbide Tool, Inc. is completely dedicated to producing the finest quality solid carbide cutting and machining tools that money can buy. Accordingly, our company’s Quality and Mission statements go hand-in-hand. Every order will be manufactured with the utmost attention to detail while maintaining the best possible production time possible to meet or exceed our customers’ expectations with respect to quality, cost, and delivery.

OUR SALES POLICY

What are your shipping policies? SFS Carbide Tool ships all customer orders by United Parcel Service. Ground service will be used unless otherwise specified by the customer. Shipments outside the USA are made by UPS air at actual freight charges.
What are your minimum order amounts? For domestic orders on Sidewinder Blade stock items is $20.00 and $50.00 for overseas delivery. Most items are shipped the same day order is placed. Custom cutting tools will be shipped upon production and final QC check.
How do I return items? All returns require a return authorization number (RMA#) to be placed on the outside of the package. Returns are accepted for damaged goods or incorrect items upto 48hrs after you receive them and must be returned in the original packaging.
What are your payment terms? All purchases are cash in advance until credit is established with SFS Carbide Tool or our retail shop "Cutter SuperStore". We accept MasterCard or Visa at no addition cost. Net 30 day terms after credit is established. For C.O.D. shipments, cash, money orders or cashiers check are accepted by UPS driver on first order. For all checks sent in advance the shipment will be held til the check clears. We add 5.00 shipping, packaging and freight for US domestic small quantity purchases.
What are the requirements for getting a custom tool build quote? We can manufacturer carbide cutting tools from Blueprints or samples.

The Right Tool for the Job Does Make a Difference

SFS Carbide Tool Catalog
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SFS Carbide Tool Catalog
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We use all the latest CNC manufacturing and finishing equipment to produce short and long runs to the exacting requirements of our clients. Our mission is to meet and exceed the quality and accuracy demanded of your precision cutting tools so we in turn earn your repeat business. We encourage you to get a quick quote from us on stock purchases or custom tool making jobs.

We provide manufacturing to exact specifications.
Products are inspected multiple times during the production process to ensure consistency and product integrity.
All products are produced to extend tool life by using only the highest quality materials to enhance their performance at our Michigan plant for all machining applications.
Automotive CNC Blueprinting of cylinder heads and other High-Performance engine block finishing requires special cutting and polishing tools. The term "blueprinting" describes machining an engine block to exact factory specifications. The block must be bored and all the deck surfaces milled according to the crankshaft centerline. SFS excels in making the tooling for automotive, aviation and motorcycle engine building applications.
Our 90 years of experience, as a precision metalworking toolmaker and manufacturer, is matched only by our willingness to take on tooling jobs ignored by our competition.

Since 1921, SFS has supplied a wide range of cutting tools to a diversified number of industries worldwide. Specialty tool and die shops and machinery manufacturers have come to us through the years for custom tool making projects. In year 2000, SFS introduced it’s line of Sidewinder Vinyl Blades to meet the needs of the signage industry that required ultra sharp durable cutting tools to slice through a wide variety of vinyl sign material. Currently our Carbide tipped routing, milling and finishing tools have been used by major Hi-performance engine builders furnishing NASCAR and other auto racing applications. SFS provides engine cylinder head finishing tools accurate to a millionth of an inch.